PlexiDor Maintenance

Cleaning the door is the most common maintenance issue. Whether you are here for cleaning (tip: do not clean with Windex) or something less common, hopefully you’ll find your answer below.

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PlexiDor BiteGuard Weather Seal and Lock Issue

This video explains how the weather seal on a new PlexiDor or BiteGuard dog door is designed to overlap to make a good seal. This may make the panel not line up and the lock cam will hit the panel edge. This is normal and will go away with a little time as the ends of the weather seal soften. If this happens at first, just use your hands and push the panel forward gently and they will realign correctly.

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PlexiDor – Contact Our Customer Service

Our Customer Service team can answer any question you may have about a PlexiDor product or it's installation.

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PlexiDor Extra Large Spring Kit Installation

A walkthrough of how to replace your PlexiDor XL springs with the spring replacement kit.

Article

Can one collar key control two electronic PlexiDor pet doors?

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Does the PlexiDor warranty cover all the parts?

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My Bull Mastiff has figured out how to pop the security plate out of the tracks, what can I do?

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My PlexiDor has lasted for over ten years, but now it doesn't close completely. What can I do?

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How long does the PDE key last?

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Can the PlexiDor freeze shut, so the dog can't go in or out?

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Testing the PlexiDor Electronic Antenna Wire

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Why can't I program a new collar key for my PlexiDor Electronic dog door?

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How do I change the flap on a PlexiDor dog door?

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Does my PlexiDor Electronic pet door need maintenance?

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Changing springs in a PlexiDor XL manufactured before 2008

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How do I change springs in my Extra Large PlexiDor dog door?

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How do I change the panels in my large PlexiDor dog door?

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How do I change the springs in a large PlexiDor dog door?

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How do I change the panels on my medium PlexiDor dog door?

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How do I change the springs in my PlexiDor pet door?

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How do I change the springs in a medium PlexiDor dog door?

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How do I change the spring in a small PlexiDor?

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What kind of warranty does PlexiDor come with?

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Will I ever need to replace anything on a PlexiDor pet door?

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