To stop the PlexiDor Electronic pet door from opening, you can unplug the door – or press and hold the black power button. The button is located on the upper right hand of the pet door frame.
To resume normal function, plug the door back in, or press the black power button again.
Don’t hesitate to contact us with your questions – customer service is available on phone 1-800-749-9609 Opt 3.