Does the PlexiDor have a lifetime warranty?

PlexiDor pet doors manufactured prior to November 2017 have a five-year warranty. PlexiDors manufactured from November 2017 and forward have a ten-year warranty.

PlexiDor 10 Year Warranty

 

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PlexiDor BiteGuard Weather Seal and Lock Issue

This video explains how the weather seal on a new PlexiDor or BiteGuard dog door is designed to overlap to make a good seal. This may make the panel not line up and the lock cam will hit the panel edge. This is normal and will go away with a little time as the ends of the weather seal soften. If this happens at first, just use your hands and push the panel forward gently and they will realign correctly.