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Frequently Asked Questions
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Q: Do the saloon-style panels really hold up to large or rough dogs?
A: Yes. Size MD and LG use K9Composite panels engineered for large dogs up to 100 lbs at 20 MPH. LGP and XL sizes rarely break even under rough use. Panels do not sag or bend like vinyl flaps.
Q: Can I install a PlexiDor into an existing glass French door or sliding door?
A: Yes. PlexiDor offers French door glass insert units any handyman can install. For sliding glass doors, a glass professional provides custom measurements and PlexiDor builds a pre-installed insert.
Q: Is the PlexiDor really quiet enough for bedroom or nighttime use?
A: Yes. Many customers install PlexiDors near sleeping areas due to their quiet operation. The panels swing shut softly, unlike the click or slam of vinyl flaps with magnets.
Q: How easy is it for small dogs or puppies to push open the panels?
A: Most puppies and small dogs can use PlexiDors easily. Some very timid or under-15 lb dogs may need encouragement, or the use of a slightly smaller size.
Q: Is the PlexiDor Electronic safe and secure?
A: Yes. It uses RFID keys with over 2.2 billion codes, deadbolt locks, and has safety sensors. It’s more secure than a window and safer than garage doors for pets and children.
Q: Can I control when the dog goes outside?
A: Yes. Many users connect the PDE to a smart outlet or timer to restrict access during certain hours (i.e.., keep the dog in overnight). The door always reboots ready to go when power is restored.
Q: Do I need a professional to install a PlexiDor wall unit?
A: Many customers install wall units themselves, but a handyman or contractor may be preferred for masonry walls. Most homeowners hire a trades person to install wall units.
Q: Can I paint the frame to match my remodel?
A: Yes. Lightly sand, use one coat of metal primer, and one coat of high-gloss paint. White and bronze are powder-coated, satin is anodized, all clean easily.
Q: Does PlexiDor make dog doors for Great Danes or Dachshunds?
A: Yes. A Dachshund typically uses size MD, while a Great Dane uses XL. PlexiDor has five sizes for dogs from 1 to 220 lbs.
Q: Can cats use the PlexiDor?
A: Yes. Most cats use size MD or LG. Some larger or more agile cats use LGP or XL. The saloon panels are easy to push and quiet, which cats prefer.