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PlexiDor BiteGuard Weather Seal and Lock Issue
This video explains how the weather seal on a new PlexiDor or BiteGuard dog door is designed to overlap to make a good seal. This may make the panel not line up and the lock cam will hit the panel edge. This is normal and will go away with a little time as the ends of the weather seal soften. If this happens at first, just use your hands and push the panel forward gently and they will realign correctly.
PlexiDor – Contact Our Customer Service
Our Customer Service team can answer any question you may have about a PlexiDor product or it's installation.
My Bull Mastiff has figured out how to pop the security plate out of the tracks, what can I do?
My PlexiDor has lasted for over ten years, but now it doesn't close completely. What can I do?
Suzanne & Cinnamon: Cleaning
Cleaning dog door
Suzanne & Cinnamon: Flap Door
Plastic vinyl flap door needs replacing