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CUSTOMER SERVICE
Customer Service is available:
Monday-Friday, 10 AM to 4 PM, EST
Installation Help
1. Getting the Right Size
Measuring your pet will help to determine the proper PlexiDor size and installation height.
 |
Door opening should be 2" above pets back |
 |
|
| Width | Height |
2. Installation Height
Installing your PlexiDor Pet Door at the correct height will ensure the door is comfortable for your pet to use. Stepping up and through the door is best.
| Bottom edge of frame |  |
 |
 |
 |
| to floor | Small
2″-4″ |
Medium
4″-6″ |
Large
8″-10″ |
Extra large
12″-14″ |
| These measurements are a guide only, make sure the pet door is installed so that the opening is at least 2″ above the pet’s back. There is only one size for electronic doors, you will need to estimate based on pet size. | ||||
Full Measurements
IMPORTANT: Install the dog door so that the finished dog opening height is approximately two inches (2”) taller than the dog’s back.
3. PlexiDor Size Chart
Refer to the PlexiDor Size Chart shown below to determine the size pet door you require. Once you know the correct size for your pet, be sure to review the installation information. If you have any questions please call 1-800-749-9609 FREE for assistance.
Need a printout?
To view the complete chart, please access this page with a larger device or download the PDF.
Size
Pet
Weight
Weight
Example
Type of
Installation
Installation
Opening
for Pet
for Pet
Installation
Cut Hole
Cut Hole
Overall
Dimensions
Dimensions
SmallSM
Up to
9 lbs (Dog)
24 lbs (Cat)
9 lbs (Dog)
24 lbs (Cat)
Cats, Chihuhuas, Pomeranians, Papillons, Yorkies, maltese and Japanese Chins
Door Series
Wall Series
Wall Series
6 1/2" x 7 1/4"
8 3/4" x 8 5/8"
8 3/8" x 9 5/8"†
8 3/8" x 9 5/8"†
9 7/8" x 9 7/8" (Door Series)
10 3/8" x 11 7/8"(Wall Series)
10 3/8" x 11 7/8"
MediumMD
Up to
40 lbs
40 lbs
Poodles, Corgis, Dachshunds, Beagles, Pekingese, Shelties, Schnauzers, Cocker Spaniels and most Terriers
Door Series
Wall Series
Wall Series
9" x12"
11 1/2" x 13 5/8"
11 7/8" x 14 3/4"†
11 7/8" x 14 3/4"†
13 3/4" x 15 1/4" (Door Series)
14 3/8" x 17 3/8"(Wall Series)
14 3/8" x 17 3/8"
LargeLG
Up to
100 lbs
100 lbs
Labradors, German Shepherds, Golden Retrievers, Boxers, Collies, Setters, Bulldogs, Pointers and Dobermans
Door Series
Wall Series
Wall Series
11 3/4" x 16"
14 1/4" x 17 5/8"
14 3/8" x 18 3/8"
14 3/8" x 18 3/8"
16 1/2" x 19 1/4" (Door Series)
16 1/2" x 20 1/2"(Wall Series)
16 1/2" x 20 1/2"
Extra LargeXL
Up to
220 lbs
220 lbs
Great Danes, St. Bernards, Rottweiler, Old English Sheepdogs, Newfoundlands, Irish Wolfhounds and Great Pyrenees
Door Series
Wall Series
Wall Series
15 3/4" x 23 5/8"
15 1/4" x 23 5/8"
15 1/4" x 23 5/8"
18 1/8" x 25 1/4"
18 1/2" x 26 1/4"†
18 1/2" x 26 1/4"†
20 1/2" x 26 3/4" (Door Series)
21 1/8" x 28 7/8"(Wall Series)
21 1/8" x 28 7/8"
ElectronicPDE
Up to
125 lbs
125 lbs
Large breed examples as listed including Malamutes, Weimaraners, Rhodesian Ridgebacks and all Cats
Door Series
Wall Series
Wall Series
12 5/8" x 19 5/8"
14 1/4" x 21 3/8"
14 1/4" x 23"†
14 1/4" x 23"†
17 1/8" x 54 5/8" (Door Series)
17 1/8" x 54 5/8"(Wall Series)
17 1/8" x 54 5/8"
† Note: There are two dimensions for the Wall Series cut hole, interior and exterior. Read the installation instructions carefully before cutting.
‡ Dimensions listed in chart are Width by Height.
PlexiDor Installation Articles & Videos
Check out the Learning Center Installation Page for more.
We are confident you will find that a PlexiDor Performance Pet Door is a superior product of the highest quality, and the best value in a pet door.
PlexiDor pet doors come with a 10 Year Warranty. Our Electronic pet doors feature a 5 Year Warranty. All PlexiDor pet door products include a 90 Day Money Back Guarantee.
While under warranty, any defective part will be repaired or replaced free-of-charge, including standard shipping service. (Labor is not covered.) If for any reason you are not completely satisfied with your PlexiDor purchase, simply return it within 90 days of purchase and we will reimburse the full purchase price. Shipping charges are not refundable.