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Frequently Asked Questions
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Q: Can I paint the frame?
A: Yes. You can repaint the frame. Lightly sand, prime, and use high-gloss paint for best results. Do not wrap the frame in vinyl.
Q: Is the frame chew-resistant?
A: Yes. The frame is made from hardened T6 aluminum. Most dogs will not chew it. It does not rust or dent easily.
Q: How energy-efficient is PlexiDor compared to flap doors?
A: In tests and real-world feedback, PlexiDor reduces air drafts, lowers energy bills, and keeps rooms more comfortable year-round.
Q: Does the PlexiDor require special tools to install?
A: No tools required are a jigsaw or other saw, drill, and screwdriver are sufficient for installation. Detailed guides and videos are available online.
Q: What materials are the panels made from?
A: Sizes MD and LG use a proprietary K9 composite. XL and LGP are solid acrylic, the PDE uses ABS like motorcycle helmets. Durable and shatter resistant.
Q: Can I let out my dog but not let the cat go out?
A: Yes, but if the two pets are friends, the cat may run out just behind the dog. If they are not friendly, it works better.
Q: Does PlexiDor fade or yellow in the sun?
A: No. The powder-coated finish and anodized aluminum are UV-stable. They will not fade, yellow, or degrade in sunlight.
Q: How high should I mount the PlexiDor?
A: The opening should be mounted 2 inches above your dog’s shoulders. Larger dogs = higher mounts. For older dogs, mount lower with a larger size.
Q: Do PlexiDor panels sag over time?
A: No. PlexiDor panels are rigid and designed to resist bending or sagging, even after years of heavy use.
Q: What if I have two dogs of different sizes?
A: If both dogs use the door, size for the larger dog.