Frequently Asked Questions

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Q: Can I install the PlexiDor in a rental property?

A: Yes. Many people install PlexiDors in rental properties. Just be sure to get landlord approval first and save the original door if replacing one.

Q: Can the PDE be synced with Alexa or Google Home?

A: Yes. If connected to a smart outlet or home automation system, the PDE will power on and operate correctly after restart.

Q: Is the PDE loud when opening and closing?

A: No. The PDE opens and closes smoothly and quietly. The motor does have a sound similar to a premium garage door opener.

Q: Can I install PlexiDor in a sliding patio door?

A: Yes. The glass insert replaces a sliding door panel. Measurements must be taken by a glass professional.

Q: Can it be used in a mobile home?

A: Yes. Just trim the door surface to 1-3/4†thickness. Many customers have installed in manufactured and mobile homes.

Q: Can I install a dog door in my garage door?

A: Yes, but the door loses its fire rating. It won’t block fire between garage and home if modified.

Q: How do I get a replacement key for PDE?

A: New RFID tags are sold on our website or by phone.

Q: Can I use a PlexiDor if I live off-grid or with limited electricity?

A: Yes, the manual PlexiDor models require no electricity. The electronic model (PDE) can be powered with solar or generator if properly configured. Customer have done this.

Q: Does the PlexiDor Electronic work in freezing weather?

A: Yes. It is used successfully in Alberta, Minnesota, and other subzero regions. The motor is rated for cold climates. The motor is on the inside of the house and is at a tempered temperature.

Q: What if my house has no standard wall studs or has foam block walls?

A: Wall models can be installed in block, poured concrete, and foam. Field modifications are common and instructions are available.