Frequently Asked Questions


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Q: Is it true that dogs see in black and white?

A: How do dogs see the world? Of course they see it from a lower vantage point, but what else is different? Can they see color? Do dogs see far away well? Do they really see better in the dark than humans? Dogs can see color, but not the same way humans do. They see more like a person who is color blind between red and green. Reds don’t pop for them. Dogs are believed to see blue nuances the best. They also see greenish-yellow, yellow, and the different shades of gray. That means a blue toy will be eye catching and extra fun, but a red ball will have about the same color as the green lawn. While they may be missing out on the bright red, dogs can see a wider range of pastels and sepias than a human. They can distinguish between shades of gray that look the same to us. Subtlety of color in these color ranges looks clear and sharp to them. They may also be able to make out different types of light than we can see. Many theorize that dogs see the world in ultraviolet spectrum. They see much better in low-light conditions than we do. Dogs see seven times better than humans, almost as well as cats. This is due to a reflective layer at the back of the retina that bounces light back called the tapetum. Another interesting thing is that dogs are near-sighted. They don’t see 20/20. It’s more like 20/75. Their vision is believed to be grainy, and that makes it harder for them to distinguish details at a distance. Dogs see the world with a wider field of vision, or peripheral vision, than we do. Most humans have a field of vision of 180 degrees, while cats see 200 degrees. Most dogs can see around 240 degrees.  

Q: Can the PlexiDor be mounted on a garage door panel?

A: Mounting a dog door in a garage door can be a convenient way to give pets their own entrance. Depending on your property style, access to the garage may be necessary for your pooch. The possibility for success, however, depends on the type of garage door. There are three important considerations when installing a dog door in a garage door. The height of the door will be limited. Also, take into account the depth of the dog door must be taken into account. First, when installing, always inspect the back of the garage door panel and make sure there are no obstacles that will interfere with cutting a hole for the dog door. Check for obstructions like structural support bars and hardware. Dog Door in a Garage Door Height Considerations The size of the dog door will be limited by height. The dog door frame cannot be taller than the garage door panel height. Should the dog door not fit completely inside one panel, it will interfere with the garage door as it opens and closes. As an example, the PlexiDor Dog Door medium frame measures 13 3/4" wide by 15 1/4" high from frame edge to frame edge. The garage door panel would have to be at least 15 1/2" tall to be able to accommodate the dog door. Dog Door in a Garage Door Depth Considerations Many garage doors are not very thick. Some are made of thinner materials like fiberglass or aluminum and the dog door is thicker than the door. The dog door will not mount flush on both sides of the garage door. For example, the dog door frame is 1 3/4" thick. The dog door needs to be screwed to the outside surface of the garage panel door and it must be flush with the garage door surface. On the inside, the pet door frame will stick out about an inch or so.    

Q: Can my cat get overheated?

A: Cats enjoy warmer temperatures than humans and love stretching out in a ray of sunshine, but they can still get heat strokes. Given the option, the cat will move out of the heat before that happens, but a cat in a carrier, in a closed room, in a car, or maybe locked out on a porch depends on us making good decisions. The average normal body temperature of a human is 98.6 F, and the normal body temperature of cats falls in the range of 99.5 - 102.5 F. When we get too warm, the body solves the problem through sweating, but cats can't do that. They pant and sweat through their foot pads. Watch for signs like: Panting Drooling Restlessness - the cat may be walking around, trying to find a cooler spot Grooming excessively - the cat is attempting to cool down Sweaty paws If you notice these signs, move the cat to a cool place and provide water. If the temperature remains too high, the cat will show signs of heat exhaustion. Stumbling or staggering Rapid breathing or pulse Red mouth and tongue Vomiting Move the cat to a cooler environment immediately! If the cat's body temperature rises further, they will collapse. At that point you can expect seizures, coma, and eventually death. If you suspect heat exhaustion, bring the cat to a cool environment, soak with cool water (not ice cold), and provide water to drink. Your cat needs to get to your veterinarian or the nearest pet ER as soon as possible. If the worst should still happen and you find your cat unconscious in a hot environment, soak with cool water and place a bag of ice or other frozen item between their legs to help them cool off. Make sure they don't get water in their nose or mouth! Time is of the essence, don't wait with going to your veterinarian or pet ER; go right away.

Q: Sliding Glass Dog Door Frame

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Q: French Door Dog Door Inserts

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Q: French Door Dog Door Inserts

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