Frequently Asked Questions

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A: There’s just a couple of days to go before the big day and there are a ton of cool gadgets and great gifts for the dog to make Fido’s day bright. Let’s take a look at some of our favorites for under the tree this year. With the iFetch Too your dog can play ball all by himself. It launches old tennis balls up to 40 feet. You just need to teach your dog to drop their ball in the top when they bring it back and they could play for hours. This could be more of a gift more for you than the dog, but take a look at this Petosan double-headed electric toothbrush. It’s super quiet so it won’t cause stress. The GPS-enabled Whistle tracks your dog’s daily activity and rest, similar to your fitbit, but it also can pinpoint their location. It’s perfect for the stressful occasion when they get lost. The GPS monitoring is an additional $7 monthly subscription. The CleverPet Hub was designed by neuroscientists and keeps your pets engaged and rewarded with treats when they solve increasingly complex light puzzles. Perhaps give your dog a way to call for you…  How about a doorbell your dog can push when he needs to go potty, go for a walk, for a ride…     the possibilities are limitless. The perfect way to turn ourselves into our dog’s valets. The Mighty Paw Smart Bell 2.0 is easy to mount to the wall and fortunately easy for your dog to use. Our favorite way to keep your home secure and make potty time convenient for dog and owner alike is the PlexiDor Electronic Dog Door. It’s available for dogs up to 125 lbs and comes in white and bronze finish. An RFID chip placed on the dog’s collar operates the automatic door which can be placed in any exterior door or stud wall. It can also be installed in brick, block and cement walls up to 12 inches thick. It’s manufactured right here in the USA and has a five year warranty.  Those are our six top gifts for the dog of 2020. Fun electronic gadgets to make your dog’s, and perhaps your life easier, more manageable and a little more enjoyable. From all of us at PlexiDor Dog Doors, we wish you a Merry Christmas to you and yours. Stay warm, safe and healthy this holiday season!

A: A dog’s breath is not the most pleasant smell at the best of times, but stinky dog breath is the absolute worst! There’s nothing quite like dog kisses that smell like yesterday’s garbage. Bacteria is typically to blame for the bad breath and better oral hygiene can clear it up. In honor of Pet Dental Month, let’s take a look at the reasons behind bad dog breath and how to clear it up. There can be many factors contributing to halitosis, more commonly known as bad breath.  However, the primary cause is bacteria in the mouth from plaque and tartar build up. This comes from food particles that stay on the teeth and gums. Regular brushing will eliminate the food particles and keep the plaque and tartar from accumulating in the first place. Experts recommend brushing your dog’s teeth at least three times a week to help remove plaque and prevent tartar build up. When you start your dog off as a pup with a regular brushing regimen, they can not only learn to accept teeth brushing, but enjoy it as well. An older dog may be more difficult to introduce to brushing. Not to worry. There is a wide variety of dental chews on the market that taste great and clear off plaque and tartar. Some of these chews are mint flavored to freshen the breath as they chew. Holistic circles recommend raw carrots as an all-natural teeth cleaner and lemon juice can be added to their water to cleanse your dog’s breath.   For extensive periodontal disease causing stinky dog breath, visit the veterinarian to see if your dog is a candidate for teeth cleaning. Only a vet will be able to determine if this is necessary. It may be brushing and dental chews will not be enough. Your pet’s dental health is an important part of their overall health. Pet dental health is one way to keep our dogs happy and healthy. Another great way to keep our furry friends at ease at home is to give them the freedom to access the outdoors when they need to with a PlexiDor Dog Door. They come in a range of sizes to accommodate teacup Yorkies to Great Danes and every dog in between. Contact our Customer Service department at 888-PETDOOR today with any questions.

A: The Nova Scotia Duck Tolling Retriever, or “Toller” for short, is ranked fourth overall of the six retriever breeds in popularity. It is ranked 83rd overall of the 197 breeds recognized by the American Kennel Club. The word “toller” comes from their ability to entice waterfowl within gunshot range by frolicking in the shallow waters and along the shoreline. As a hunting dog, they were specifically bred for this task and are unique for it. Ducks are attracted to the sight of red foxes and move in closer to investigate them. Ducks mistake Tollers for a fox on the shore and become an easy target for the hunter’s rifle. They are the smallest of the retrievers and more agile than most. Their athletic, compact body frame allows them to run and jump about tirelessly retrieving, always happy, with their tail wagging. Often mistaken for a small Golden Retriever, Tollers are affectionate and outgoing, but only weigh between 40-50 pounds and are an average of 19 inches tall depending on sex. A large PlexiDor Dog Door would be the best fit for this breed. They are working animals, bred primarily for hunting, and happiest when they have a job to do. Eager to please, Tollers make good search and rescue animals. They were bred to retrieve from icy waters and have a water-repellent, double coat of medium length fur with a soft, dense undercoat. They also have webbed feet which makes them even better at maneuvering in water. Toller retrievers can be any shade of red from light golden red to coppery dark red.  A white marking on the face, tip of the tail, feet or chest is characteristic for this breed. Tolling Retrievers need lots of exercise. They have lots of energy and will need to use it up playing and retrieving. You can’t throw the ball just once for a Toller. The game may never end, especially around water. They love the water! Affectionate family dogs, Nova Scotia Duck Tolling Retrievers are gentle and good with children and other dogs and pets. They are intelligent and learn fast making them easy to train. Tollers have a unique, shrill bark known as the “Toller scream”. They can be quite vocal when excited, but is not a “barker”. They are low maintenance dogs requiring only a weekly brushing. When choosing supplies for your active Toller, don’t overlook a dog door providing convenient access to the backyard for these vibrant dogs. You will need a product that is durable, warrantied, guaranteed and energy efficient for all the coming and going they will want to do. A PlexiDor Dog Door is the perfect fit. Contact our Customer Service department or call 888-PETDOOR to get any of your questions answered. Our service specialists are standing by!

A: Some homeowners may have no other choice but to place their dog door in the French glass door or sliding glass door of their home. So, the ease of a glass door insert is the perfect option. The glass door insert does not obstruct the light coming in through the glass and does not interfere with the way the door functions. In most cases, installation is easy enough to handle yourself with a few tools you probably already have around your house and if you aren’t handy, PlexiDor Dog Doors has an extensive list of installers available to do it for you. PlexiDor Glass Series Dog Doors are pre-fabricated for use in sliding glass doors, French doors and most other glass house doors. The PlexiDor Glass Series units are designed to replace the existing glass panel in the door. The durable dog door comes to you factory installed in double pane glass in a one-piece frame. The inserts are available in sizes to fit most sliding glass and French style patio doors and is available in both regular, clear glass and low-E glass. The dog doors are available in a range of sizes; small (SM), medium (MD), large (LG) and extra-large (XL). There is a door to fit every breed. View our size chart to find the right door for your dog. The dog door through the glass door option looks elegant and natural in your home. The dog door and frames are available in white or bronze. Along with the insert, the French door kits come with instructions to install the door yourself, should you decide to do so. There is also a steel cam lock and two keys and a steel security plate to keep out unwanted intruders. These doors are energy efficient and built to last. They come with a 90 day money back guarantee and a 10 year warranty. Our Customer Service team is available to answer any questions Monday – Friday 9A-4P ET or send us an email. We look forward to speaking with you!

A: In many of our homes, the most convenient access outside is through a glass door of some type; whether a French door, patio door, sliding glass door or something similar. In the past, a dog door through glass has been unheard of, but the PlexiDor Dog Door Glass Series changes that completely. This is a prefabricated double pane insulated glass unit featuring a factory installed PlexiDor Dog Door. It’s ready for installation and available in clear or Low-E glass. It is a revolutionary dog door as it is a dog door in glass that has been tempered and is insulated, helping keep weather outside. The glass is the same kind used in car windows, shower doors, and diving masks, and is very strong. It is able to withstand the wear and tear placed on it by any dog, so we give a five (5) year warranty on the replacement frame and glass. The PlexiDor Dog Door is warranted for ten (10) full years. Installation in a French door can be done yourself, with the right tools. We have paper and video tutorials available to help you through it. If you prefer to have a professional handle the installation, we have an extensive list of qualified dealers/installers to assist you. Contact us at 888-738-3667 if you don’t see a listing for your area. Our French door and sliding glass dog doors are available for any size dog; from a Chihuahua to a Saint Bernard. They range in size from small to extra-large. Both our standard and electronic models are available for the PlexiDor Glass Series. The standard is our manual, saloon style dog door. The PlexiDor Electronic Series opens and closes automatically, triggered by a RFID chip located on the dogs’ collar. When you purchase your dog door for your glass door, whether you plan to do the install yourself or hire an experienced installer we can help. Contact us with any questions along you may have along the way. Our Customer Service is very knowledgeable and always happy to help. Call 888-PET-DOOR (888-738-3667).