Frequently Asked Questions

A: PDE 117 CIRCUIT BOARD Replacement Kit includes:  PCB Circuit Board for the PlexiDor Electronic Door and printed instructions with photos.  Note:  If you have changing from a circuit board that is from prior to January 2013, you may need to get new RFID collar keys to work with the new circuit board.  Check the circuit board version number.  This number is on a sticker on the back side of the green circuit board.  If the number is Version 2.0 or higher, you don’t need new collar keys.  All circuit board versions that start with 1 are not compatible and you will need to purchase new RFID keys. Download installation instructions pdf: PDE Circuit Board Repl Instr_EF VERS

A: PDE KEY RFID 50MM CYL Replacement RFID key with chewproof resin covering.  RFID key assembly measures: 2 1/2” Long x 1 1/8” wide x 1 7/8”H.  Weighs 1.9oz.  Works with all PlexiDor Electronic dog doors that have a circuit board from January 2013 to present.   *Not sure if your circuit board is compatible? Check the back side of the green circuit board.  The version number is written on a sticker on the back side.  If the version number is 2.0 or higher, the circuit board is compatible.  Contact us at 800-749-9609 if you need more help on this. Download installation instructions pdf:  PDE Repl 50mm CYL

A: PDE 301 Surface Wire Replacement Kit includes: PlexiDor replacement antenna wire, blue shrink tube and installation instructions. For use on all PlexiDor Electronic dog door models with antenna panels from June 2017 forward. Download installation instructions pdf: PDE Panel Surface Wire Inst 20250321

A: Replacement Kit includes:  Hub (wheel), stainless steel spring strap, Crank Arm, Clip & Retaining Ring and installation instructions with photos. For use on all current and previous version PlexiDor Electronic dog doors. Download the installation instructions for PDE HUB KIT: PDE Spring Hub Repl Inst 20090717EF

A: PDE 176 MOTOR KIT Item includes: 12 volt DC motor and gearbox and install directions with photos. Exact replacement.  Works with all PlexiDor Electronic dog doors. Download the installation instructions pdf. PDE Motor Change InstructionsEF

A: PDE LOCK PARTS KIT INSTALATION INSTRUCTIONS Replacement Lock Assembly Part Kit includes: Rod, Bracket, Spring, Clip and installation instructions with photos.  This lock is suitable for use with all versions of the PlexiDor Electronic dog door. Download Lock Change Installation Instructions: PDE Lock Change Inst EF 20180716

A: Our Long Range Key allows pets with long necks and noses to have that extra room they need to activate the dog door at a comfortable distance.  Each new PlexiDor Electronic dog door includes 2 standard range collar keys and 1 of these long range collar keys. PlexiDor Electronic RFID Collar Key Extra key for PlexiDor Electronic Dog Doors, programmable to thousands of codes. The collar key is a micro-RFID chip. It weighs only 0.7oz. New Patent Pending Technology. Key measures: 3" x 2" The Long Range Key activates the dog door at approximately 12 to 15 inches away. Collar Keys are: waterproof rugged battery free shock proof won't fall off works with underground fencing and will not interfere with home security systems 1000s of key codes