Frequently Asked Questions

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A: PlexiDor Electronic Dog Door-Large: Features and Benefits Accommodates dogs up to 125 pounds. Pet opening is 12 5/8" wide by 19 5/8" high Door Series units are framed to fit a standard exterior house door Wall Series units can be installed into stud, brick, block or cement exterior walls up to 12 inches thick Wall units include an aluminum tunnel that connects the interior and exterior frame Dog door interior frame measures 17 1/8" wide by 54 5/8" high.  Door Unit exterior frame is 17" wide by 24" high. Wall Unit exterior frame is 17" wide by 26"high Available in bronze and white Highest energy efficiency Manufactured in the USA 5-Year residential warranty 90 Day Money Back Guarantee The PlexiDor Electronic dog door uses state-of-the art RFID collar (Radio Frequency IDentification) technology. The sensor reads the pre-programmed code to automatically open and close the door. Only dogs wearing a programmed collar key are allowed through the door and all other animals are forced to stay outside. The collar key is waterproof and weighs only 0.4 ounces. It is worn on the dog's collar and snaps into place. The dog door is triggered by the collar key as the animal approaches the door. The length of time the panel stays open can be adjusted to fit your needs. The PlexiDor electronic dog door plugs into a standard household power outlet or can be hardwired. It is easy to program and even easier to use. An authorized installer will measure to ensure proper fit and installation can usually be completed within 45 minutes. Find an installer/dealer near you for more information. For more information or for answers to your questions about PlexiDor products, please call our Customer Service at: 1-800-749-9609 or send us a message. Questions regarding shipping are specified in the PlexiDor Shipping Policy

A: Approved for Coastal Storm and High Wind Regions PlexiDor HURCAN Series The PlexiDor® HURCAN Series is the only NAMI certified dog door designed for the coastal areas from Maine to Florida to Texas (except HVHZ). The PlexiDor team manufactures in Florida – we know storms firsthand. A standard PlexiDor passes testing for non-coastal areas right out of the box. The new HURCAN Series with our unique integral shutter system, passes the stringent impact testing required to achieve certification. Simply apply the shutters for the most protection during severe storm conditions. Available Sizes: Medium - 40lbs | Large - 100lbs | XLarge - 220lbs Protect Your Family, Your Dogs, and Your Home If you live in an area highlighted in green or blue on the map below, you need a PlexiDor HURCAN Series dog door to meet state building code. If you live in an area shown in white or red/blue stripe on the map below, you can use the standard PlexiDor dog doors shown in the front of this catalog. The map shows Wind-Borne Debris Regions in blue and green. These are the areas that require the PlexiDor HURCAN Series dog door to meet state building code. The design pressure ratings of specific PlexiDor models can be found at FloridaBuilding.org – FL41814. Usage limitations and installation instructions are also listed. The HURCAN Series is not approved for the High Velocity Hurricane Zones of Miami-Dade and Broward counties in Florida. Please call our office with questions regarding current impact rating and approval: 800-749-9609. Questions regarding shipping are specified in the PlexiDor Shipping Policy

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