Frequently Asked Questions

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A: PlexiDor Dog Door for Wall Series: Premium Features and Benefits Never buy flimsy door flaps again! Our rugged, saloon-style doors of airplane windshield grade acrylic never wear out Industrial strength aluminum frame is incredibly durable, ensuring it never bends. cracks, or rusts Lower your AC/heating bills! Keep the bugs OUT! Thick, soft weather-stripping lines the tops and sides of each door panel seals in your energy Whisper quiet Installs in stud, brick, block or cement exterior walls up to 12 inches thick 10-year residential warranty 90-day money back guarantee Manufactured in the USA Have a problem chewer? Call us about the BiteGuard KennelPlex chew proof mode Choose the Size for Your Breed – The PlexiDor Dog Door in Door Series pet doors are available in four sizes: Sizes: Medium – 40lbs | Large – 100lbs | XLarge – 220lbs We have a size to fit your breed up to 220 lbs. Refer to the PlexiDor Size Chart for more information. Select a Frame Color – Choose from three attractive and durable frame finishes: Silver, White or Bronze. The Silver frames are anodized. The White and Bronze frames feature baked-on powder coating similar to the appliances in your home. View the PlexiDor Color Swatches to see details. A PlexiDor Dog Door for Walls Series pet door can be installed into stud, brick, block or cement exterior walls up to 12 inches thick. Each wall unit includes an aluminum tunnel kit designed to connect the interior and exterior frames of the dog door through the wall. The tunnel materials guarantee a professional look and finish, ensuring your home maintains a high-quality appearance. The bottom section of the wall tunnel has an outward and downward slope to prevent water from entering your home. The tunnel will not rust, has no sharp edges and is easy to keep clean. You and your pooch will love the convenience the PlexiDor Dog Door for Walls affords. Your dog will love the freedom of going outside when he or she wishes. You’ll enjoy peace of mind while you’re away at work in the event of an emergency during the day or when you’re home relaxing, not wishing to be disturbed to get up and let the dog out. Since 1985, PlexiDor has been manufacturing dog doors for walls at our facility in Bradenton, Florida. Throughout our history, our product development team has worked closely with extreme users to engineer a strong, safe, energy efficient and dependable product. PlexiDor Dog Doors are manufactured to provide years of trouble-free use and feature a 10 Year Warranty. That’s a decade! Call our Customer Service team for more information or for answers to any questions you may have:  1-800-749-9609. Specific questions regarding shipping should be answered with the PlexiDor Shipping Policy but please feel free to contact us directly.