Does the PlexiDor warranty cover all the parts?

Maintenance, Product FAQs

PlexiDor 10 Year WarrantyPlexiDors purchased after November 2017 have a 10-year warranty. Every part is covered.

If the new part doesn’t solve the problem, a new Basic PlexiDor is sent at no charge to replace the faulty door. The warranty is not prorated – we cover every part for the full ten years.

Except, chewing on the Small, Medium, and Large PlexiDors. The Extra Large PlexiDor has a chew proof trim and is covered.

If your dog is a chewer but not large enough to need an Extra Large dog door, give us a call at 800-749-9609. There is a BiteGuard KennelPlex kennel door that covers chewing.

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